Shipping Policy

Shipping Policy

Thank you for shopping with MNACollabs! We are committed to delivering your products as quickly and safely as possible. Please review the following shipping information:

1. Order Processing

  • Processing Time:
    Orders are typically processed within 2-5 business days. Orders placed on weekends or holidays will be processed on the next business day.

  • Shipping Times:
    After your order is processed, the shipping time depends on the shipping method selected at checkout:

    • Standard Shipping: Typically takes 5-7 business days depending on your location.

    • Expedited Shipping: Faster shipping options are available during checkout.

2. Shipping Costs

  • Shipping costs are calculated based on the shipping method and your location.

  • You’ll be able to view the total shipping cost during checkout before confirming your order.

  • Free Shipping offers may be available during promotions, so be sure to check for any current deals!

3. Shipping Carrier

  • MNACollabs ships through trusted carriers such as USPS, Fedex, and UPS. depending on your location. Once your order has shipped, you will receive a tracking number to monitor the status of your package.

4. Do you offer International Shipping ?

yes, we ship internationally. please note that customers are responsible for any customs duties or additional fees imposed by their country.

5. Shipping Address

  • Please ensure that the shipping address provided during checkout is accurate and complete. MNACollabs is not responsible for issues related to incorrect or incomplete addresses.

  • If a package is returned due to an incorrect address, additional shipping fees may apply to reship the order.

6. Order Tracking

  • After your order is shipped, we will send you a confirmation email with a tracking number. You can use this number to track your shipment via the carrier’s website.

  • Please allow up to 24-48 hours for tracking information to update after the package has been dispatched.

7. Lost or Delayed Packages

  • Once your package is shipped, it is in the hands of the carrier. MNACollabs is not responsible for delays, lost packages, or damages that occur during transit.

  • If you have issues with a delayed or lost package, please contact the shipping carrier directly with your tracking information to file a claim.

8. Shipping to P.O. Boxes

  • Please check with the shipping carrier to confirm if they deliver to P.O. Boxes, as some carriers may have restrictions on delivering to these addresses.

9. Customs, Duties, and Taxes

  • For international orders (when applicable), customs duties and taxes may apply. These fees are the responsibility of the customer and are not covered by MNACollabs